Whether you’re coordinating a multi-site pickup, validating chain-of-custody requirements, or hunting for obsolete military parts, these answers cover the questions we hear most often. Need more detail? Use the contact links below and we’ll respond the same business day.
General recycling
What qualifies as e-waste?
Servers, networking gear, office PCs, lab equipment, manufacturing controls, and mixed cables. If it plugs in or stores data, we can stage, palletize, and move it.
Why is responsible disposal important?
Hazardous metals stay out of local landfills, reusable subassemblies are harvested, and sensitive data media never leave our control without processing.
Do you cover my area?
We run trucks throughout the Lehigh Valley, Eastern PA, New Jersey, and metro NYC almost daily. Out-of-region projects are quoted on request.
Data security & compliance
How is data destroyed?
NIST 800-88 rev.1 compliant multi-pass wipes, physical shredding, or platter crushing—paired with serialized certificates and photo evidence if required.
What documentation do I receive?
Chain-of-custody logs, destruction certificates, downstream recycling attestations, and final settlement statements for any remarketed assets.
Are you insured and certified?
Yes. We maintain environmental liability coverage and align with R2/NAID downstream partners to satisfy municipal and defense contractor audits.
Logistics & scheduling
How do pickups work?
We survey the site, stage gaylords or pallets, coordinate building access, and send background-checked crews. Most projects are completed in a single visit.
Can you handle on-site packing?
Yes. Our team shrink-wraps, labels, and documents assets before they leave your floor, so there’s a clean audit trail from start to finish.
What about asset reporting?
You receive serialized inventory reports and photos for your records—ideal for ITAD reconciliation or municipal grant documentation.
Components & legacy parts
What parts do you stock?
Over 22,000 different parts including JM38510, JANTX, 54/74 logic, M39014, M38999, DESC, and commercial semiconductors from TI, Motorola, Intel, AMD, and more.
How do equivalent part numbers work?
Our database maps MIL suffixes and cross-references civilian equivalents, so a search for 54LS00 will show the JM38510 option plus suffix decoding.
Can I request datasheets?
Yes. Datasheet hosting and component insights are baked into the inventory portal, and we can attach links directly to quotes or packing slips.